The satisfaction of providing a good experience to the consumer is one of the basic pillars of the success of sales. It's not by chance that omnichannel strategy has become a discussion point used to improved internal and external processes related to stock management, delivery times, online and offline experience and channels more and more adapted to new technologies like augmented and virtual reality.
Closely watching retail transformation, Neomode - a startup born in Curitiba, Brazil - specialized itself at developing new omnichannel sales channels for retailers.
It all began back in 2016 when Neomode won a Hackathon promoted by L'Oreal Brasil, where it presented the prototype of an app that unified all the brand sales, allowing its customers to make a purchase through the app and collect the order straight from a store or a kiosk. In 2017 the startup got international attention when it was presented to retailers from all over the world during NRF Big Show – the world's biggest retail tech and innovation fair, held in New York.
And the results showed off soon. With over two years of existence, Neomode's main goal is to help retail by solving their biggest pains with the new mobile omnichannels sales channels: Shopbot (virtual assistant and personal shopper) and app commerce (Android e iOS mobile app). With a world-class exclusive omnichannel platform all online sales are connected with brick-and-mortar stores' stock, turning the store into a mini distribution center that handles online orders using its own local inventory.
And why this is so important for the retail future? Because according to a research by IDC Insights – leader of market intelligence present in over 110 countries – an omnichannel costumer spends up to 40% more and become more commited to the brand compared to customers that uses only one sales channel.
Be true omnichannel with Neomode! #JOINTHENEOWORLD